Our policy lasts 30 days. If more than 30 days have gone by since your purchase, unfortunately we cannot offer a refund or exchange.
To be eligible for a return, your item must be unused and in the condition you received it. It must also be in its original packaging.
The return of certain types of goods is not allowed. Thus, perishable goods, such as food, flowers, newspapers or magazines, cannot be returned. Likewise, we do not accept personal or sanitary products, hazardous materials or substances, nor flammable liquids or gases.
Other items for which return is not authorized:
* Cards -gifts
* Downloadable software
* Certain health and personal care products
To complete your return, we require a receipt or proof of purchase. Do not return your purchase to the manufacturer.
In some cases, only partial refunds are given: (if applicable)
* Any item that is not in its original condition, is damaged or missing parts for a reason not due to our error.
* Any item returned more than 30 days after delivery Refunds (if applicable)
Once your return has been received and inspected, we will send you an e- mail to let you know that we have received the returned item. We will also let you know if your refund is approved or denied.
If approved, your refund is then processed and your original credit card or payment method is credited automatically within a few days.
Delayed or missing refunds (if applicable)
If you have not yet received a refund, please recheck your bank account first.
Then contact the company that issued your credit card , as it may take some time for your refund to be officially posted.
Then contact your bank. The posting of a refund is often preceded by a processing time.
If you have completed all of these steps and you still have not received your refund, contact us at the following address: contact. email@example.com Sale or Promotion Items (if applicable)
Only regular priced items are refundable. Unfortunately, sale or promotion items are not.
Exchanges (if applicable)
We only replace items that were initially defective or damaged. If you need to replace yours with the same item, please email us at firstname.lastname@example.org
The shipping costs for returning your item are your responsibility. They are not refundable. If you receive a refund, the return shipping cost will be deducted.
Depending on where you live, the time it takes to receive your exchanged product may vary.
If you ship an item valued over $ 75, we recommend that you use a shipping tracking service or insure your shipment. We do not guarantee that we will receive the returned item.
Nous sommes une équipe jeune qui a pour ambitions de rendre notre quotidien plus saint pour notre planète. Notre mission première est d'allié mode et écologie c'est pourquoi nous travaillons avec un fournisseur qui correspond à nos attentes environnementale tout en étant situé en France.
Nous choisissons nos vêtements en fonction de leurs qualités et de leur fabrication. Notre fournisseur est situé a Bordeaux et nous prenons chez eux que des vêtements de la marque Stanley Stella qui est certifié GOTS. Nous essayons de nous améliorer tous les jours pour vous proposer le vêtement idéal en termes d'écologie et de mode. N'hésitez pas à nous contacter pour nous aider a nous améliorer.